Refund policy
Return Eligibility
At Gadgetaria, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
- Return requests must be made within 7 days of receiving your order.
- The product must be unused, unopened, and in its original packaging with all accessories, manuals, and invoices.
- Items showing signs of use, physical damage, or missing parts may not be eligible for return.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Personal care products
- Gift cards
- Digital products
- Clearance or final sale items
- Products marked as non-returnable
Damaged or Incorrect Products
If you receive:
- A damaged product
- A defective product
- The wrong item
- An item with missing parts
Please contact us within 48 hours of delivery with:
- Order number
- Photos/videos of the package and product
- Description of the issue
Our support team will review the request and provide a replacement or refund if approved.
Refund Process
Once your returned product is received and inspected:
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
- Processing time may vary depending on your bank or payment provider.
Return Shipping
- If the return is due to our mistake (wrong, defective, or damaged product), return shipping will be arranged at no additional cost where applicable.
- For other approved returns, shipping charges may be deducted from the refund amount.